Average Reviews:
(More customer reviews)If you were lucky enough to buy this china back in the sixties, when it was introduced, then you likely enjoy your purchase.The product that Lenox sells today is vastly inferior--I speak from experience, having purchased my service for 16 within the last two years.I have received pieces directly from Lenox's so-called "first quality" showrooms, and they had pitted glaze, discoloration on the metal banding, and even black spots (called pepper marks in the trade) on a few pieces!I would expect this from one of the outlet stores, but not when ordering first quality!Trying to return flawed pieces was a hassle--they wanted me to pay the return shipping on their misrepresented pieces!
The "lifetime replacement" policy has a few key restrictions that they often neglect to inform customers of properly.You must pay shipping, and you must send them payment that is 50% of the full MSRP (which is usually grossly inflated over what you will pay in a department store such as Macy's).On top of that, if your pattern or the piece in question is discontinued, you are out of luck...and Lenox discontinues patterns at an alarmingly high rate.Solitaire has been a top seller for Lenox for many years, so it will probably be around for a while, but you never know...
Lucky for me, I have completed my set, and have never broken a dish in my life, so I probably don't have to worry about it.For those of you just starting to purchase fine china, do yourself a favor and compare the quality of Spode, Wedgwood, or Royal Copenhagen.In my experience they produce a higher quality product, and are more willing to stand behind what they sell.Best of luck!
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Product Description:
For those who appreciate understated elegance, this classic pattern combines timeless design and the beauty of Lenox ivory fine china banded in glistening platinum. It's a look that is always in style, richly complementing your decor and adding a touch of refined sophistication to your dining and entertaining experience.
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